Having a client sign on a tablet, approving a work order remotely, closing a contract without printing: electronic signatures have become commonplace. But are they valid?

The framework in Quebec

In Quebec, the Act to establish a legal framework for information technology recognizes that a technology-based document can have the same value as a paper document, provided its integrity is ensured and the signature identifies the person and shows their consent.

Best practices

  • Identify the signer: name, email, and ideally a confirmation by email or code.
  • Preserve the document's integrity: it must not be possible to change the signed document without it showing.
  • Keep a record: date, time, email address and signature history.
  • Give a copy to the signer.

Common uses in SMBs

  • Client signature at the end of a job or a delivery.
  • Approval of a quote.
  • Sign-off on a checklist by a supervisor.
  • Acknowledgement of an internal policy.

Limits

Some very formal legal acts may require specific formalities. For major or unusual contracts, check with a legal professional.

In practice

For most of an SMB's day-to-day needs, a well-documented on-screen signature is a reliable, fast solution that's much simpler to archive than paper.

This article is for information only and does not constitute legal advice.